Shipping Policy
Shipping Rates: We offer flat-rate shipping for orders within USA. Additional charges may apply for expedited shipping.
Delivery Time: Orders are typically processed within 1 business days. Delivery times may vary depending on the shipping method selected and the destination.
Return & Exchange Policy
30-Day Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of receipt for a full refund or exchange.
Return Process: To initiate a return, please contact our customer service team at Info@diamondreleafrx.com to obtain a return authorization (RA) number. Items returned without an RA number may not be accepted.
Return Conditions: Items must be unused and in their original condition with tags attached.
Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.
Refunds will be issued to the original method of payment within 3-10 business days of receiving the returned item(s).
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.